On Sept. 11, 2001, Bay was winding down her 37-year career as a flight attendant when she boarded United Flight 93.
tag | Families of Flight 93
On September 11, 2001, United Airlines Flight 93 passengers and crew diverted the plane from its likely target. All 40 were killed.
Now their loved ones have dedicated the final piece of a memorial commemorating them: the Tower of Voices.