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Zoom call eviction hearings: ‘They’ll throw everything I have out on the street’

  • By Chris Arnold/NPR


Many state and local governments have decided it isn’t safe yet to hold in person eviction hearings in court during the pandemic. But apparently it’s okay for people to be put out on the street during the outbreak if you do it after a Zoom call.

That’s what’s happening in some states around the country as eviction moratoriums expire and courts hold remote eviction hearings for people who can’t pay their rent.

“My company closed due to the pandemic,” Deanna Brooks told the judge in a Zoom hearing this week in Collin County, Texas. She said she’s had trouble getting documentation to collect unemployment because her former employer has been unresponsive. So she hasn’t paid rent since April. “I haven’t been able to get unemployment or anything.”

Brooks is a Navy veteran and says she has a heart condition. The judge postponed her case until next week to review whether she is covered by a limited moratorium in Dallas, where she lives. NPR contacted Brooks after the hearing.

“I’m scared,” she says. Brooks told NPR she has no friends or family she can move in with and has been in and out of the hospital with heart trouble. “They’ll throw everything I have outside on the street,” she says. “I have nowhere to go. I feel like very depressed, very stressed out, and I don’t know what to do.”

Her landlord, Estates on Frankford, declined to comment.

Renters may have special protections from eviction during the outbreak. But the rules are complicated and differ from state to county to city. And it’s rare that tenants have a lawyer to help them.

In the Collin County video call, landlords who didn’t connect to the hearing had their cases against tenants dismissed by the judge. If tenants failed to dial in or couldn’t, that cleared the path for their landlords to evict them.

“I’m going to go forward with this one because I don’t have her here to tell me anything,” Judge Ruckel told one landlord whose tenant wasn’t on the call. “All right, you have a default judgment of possession, back rent and court costs.”

A default judgment basically means the tenant didn’t show up, the landlord provided the required documentation of unpaid rent, and the eviction can move forward. That happened to five people in this one Zoom call hearing.

For some people, connecting to a Zoom call might be easier than getting to the courthouse. But some legal experts say, for others, the virtual hearing might deny their right to due process – which includes the right to be heard.

What if someone doesn’t have a decent smart phone or computer, or online access?

“A missed call call or not being able to log into a remote hearing is the equivalent of failing to appear,” says Emily Benfer, a professor at Columbia Law School. So the inability to connect to the call may not just be the loss of basic rights, she says, it “could also be the difference between housing and homelessness.”

“I say that’s cruel, that’s a cruel situation,” says Matthew Desmond who heads up Princeton University’s Eviction Lab. He wrote a Pulitzer prize winning book about evictions four years ago.

Today the lab is announcing a new tracking system to monitor evictions during the pandemic. And already with some moratoriums expiring, Desmond says eviction filings are rising.

“In Milwaukee, for example, evictions are up 38 percent last week from where they should be on a typical week in June in Milwaukee,” he says.

Alieza Durana with the Eviction Lab says there are many Americans not protected by an eviction moratorium. “In more than half of U.S. states, there are little to no protections in place,” she says.

Housing advocates say expanded federal unemployment benefits have been helping millions of out-of-work Americans to pay rent. But those are set to expire at the end of July. Many experts predict a tidal wave of defaults and non-payment of rents if those aren’t extended or replaced. Durana and Desmond say evictions should not be the answer.

Some landlord groups agree. “We should be working to help those who have been impacted by COVID, 19, through robust government assistance,” says Paula Cino, a vice president with the National Multifamily Housing Council. The group is calling on Congress to pass emergency help for renters and landlords alike.

Meanwhile, the zoom-eviction hearings continue. After NPR reached out to a legal aid group in Texas to ask about pandemic related protections for someone in Deanna Brooks’ situation, the group decided to represent Brooks in her remote eviction hearing next week.

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