Technical Issues

Stay updated on any technical issues that we are currently experiencing. To report a technical issue to us, please email customerservice@witf.org.

A note to our viewers about weekend technical issues

Written by WITF Staff | Jan 16, 2017 12:41 PM
600x340-tower.png

WITF experienced technical difficulties on January 14 and 15, leading to audio and visual disruptions for viewers.  The WITF technical team diagnosed the issue and switched to a backup contingency system late Sunday evening. 

"We strive for the best viewing and listening experience for our audience and we fell short over the weekend. We apologize to our viewers and we are working with our technical team to be sure this issue does not recur," said Fred Vigeant, programming director at WITF. 

PBS had made programs available online for streaming. Kids programs can be streamed at www.pbskids.org.  Austin City Limits with Cyndi Lauper and the Sherlock Season 4 Finale are both available for free at www.pbs.org. Furthermore, Sherlock rebroadcasts this Friday (January 20) at 9:00 p.m., and Victoria re-broadcasts at 9:00 p.m. on Saturday, January 21. 

If you have any questions about watching PBS programs or follow-up issues, please contact us at customerservice@witf.org 

Published in Technical issues

back to top