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News Smart Talk Questions about etiquette
Thursday, 09 June 2011 14:17

Questions about etiquette

Written by  Scott LaMar, Director of Radio Smart Talk

Radio Smart Talk for Friday, June 10:

You can blame Emily Post.

In 1922, Ms. Post wrote the best-selling book Etiquette in Society, in Business, in Politics, and at Home. The book offered tips on how to conduct oneself in nearly every public or private setting, from proper letter writing etiquette, to behavior at a wedding, to how best to plan and execute a party. She wrote that "manner is personality – the outward manifestation of one's innate character and attitude toward life." While she was hardly the first writer to tackle societal expectations for normal behavior, Emily Post set the standard for etiquette in the 20th century.

Today, our expectations regarding manners have, well, loosened. Children once told to be seen but not heard at the dinner table are now encouraged to speak up – that is, if they can manage to put down their cell phones and make eye contact with the rest of the family. Etiquette in business has changed dramatically – dress codes, meetings, interviews – Emily Post wouldn't recognize them today. Even when it comes to something as simple as opening a door, what society expects of us has changed.

Some worry we've lost all sense of polish, sophistication, class, and respect. That we've become too rude, too self-involved to consider our own conduct. That's where the Etiquette School of Central Pennsylvania steps in. The school teaches business etiquette, dining, social and personal grooming skills to children, teens, young adults, families, and even seasoned professionals.

We'll talk with Sheryl Trower, the founder and president of the Etiquette School of Central Pennsylvania on Friday's Radio Smart Talk.

LISTEN TO PROGRAM:  

comments  

 
# Tim of Camp Hill 2011-06-10 09:44
I can't believe how unbelievably obnoxious this entire hour has become. This is clearly an hour of "Let's listen to the guest's personal gripes." Etiquette is constantly evolving, and generations have been complaining about how disrespectful "today's kids are" (try reading any generational gripers from Aristotle to Cicero to our current guest). Formalizing etiquette in the way that people from Emily Post to our current guest has done has devolved from a way to codify respect to a way to enforce one's arbitrary personal gripes and develop a personal sense of superiority....obnoxious and disappointing.
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# Sheryl Trower 2011-06-10 14:43
Dear Tim,
I am very sorry that you feel the hour was unbelievably obnoxious. It is never my mission to come across as superior. Etiquette is my line of work so therefore I have studied the topic as a Dr. studies medicine. I share personal stories only to
identify with issues that we all come across. I hope you enjoy the rest of your day.
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# Jessica 2011-06-10 19:41
"Tim",
It always upsets me when I see negative and unnecessary comments on a site that's mission statement promotes engaging minds and respecting everyone. It seems you need to review your own etiquette skills (and vocabulary) before you allow yourself to submit comments . After reading your rather insensitive comment to the guest speaker, I thought I'd share a little basic 101.

Id like to inform you of your improper use of the word "gripe" (3 times).

Gripe : To complain naggingly or petulantly; grumble. 2. To have sharp pains in the bowels.

At no point did I as a personal listener and follower of WITF hear our guest grumble, nagg, or complain about sharp pains in the bowels. (Please correct me if I am wrong)

If you do not appreciate the opinions of others, or respect and trust the radio station's taste in guests and creative aesthetic, then I suggest you switch the station.

Sincerely,
Jess
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# Anne Folco 2011-06-14 21:00
Get a life. I know who you are and you are a total loser. Get over it --- OK! You fooled me for a little while but it not take long for me to see your true colors. By the way ---- your mother is a loser too.
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# Susie 2011-06-15 11:50
Agree with Anne.."Tim"..shame on you. And yes, get over it.
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# Peggy 2011-06-10 09:55
Couldn't disagree more with Tim of Camp Hill. Etiquette has been formalized in all cultures, so one should get over one's resistance and learn to co-exist respectfully. Or be the one flossing your teeth in the restaurant
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# Amy 2011-06-10 10:50
Etiquette is just a standard of behavior designed to make all persons more comfortable. We interact with others and there are social guidelines that help us to do so without hurting feelings, slighting anyone, or being mistaken for a bore. Most of the rules are fairly simple but can go a long way in helping us to just get along well with others.

I do agree that every older generation thinks the younger people have no manners. However, that does not mean that we should do away with them entirely! Most of those younger people grow up to see that having good manors get them along further in life.
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# test #1 2011-06-10 13:23
Regarding kissing and other forms of greeting and parting in a global world, cultural differences can make appropriate etiquette difficult.
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# Sheryl Trower 2011-06-10 14:50
It is true that cultural differences can make appropriate etiquette difficult. I was speaking about etiquette in this country on the show this morning. When traveling to other parts of the world, it is always good to research their customs and traditions.
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# Mike 2011-06-10 13:24
What gives "etiquette rules" their standing? Is etiquette not just what society as a whole deems appropriate at that time in history, and thus is ever evolving?
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# Sheryl Trower 2011-06-10 15:12
Mike, you are correct that etiquette is constantly evolving, because the world around us never remains constant. New technologies surface that call for modifications in our social customs. The more conventional aspects of etiquette such as being considerate of others, teaching children table manners, getting along with coworkers will pretty much stay the same. Basically we should always try to put our best foot forward.
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# Janet 2011-06-10 13:25
It disgusts me to hear people cuss, swear, use foul language in public. But, it has become so common on TV, I guess people just think it's okay. Should I speak up to the offender? How should I handle it?
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# Sheryl Trower 2011-06-10 15:20
Janet, telling a stranger not to swear will probably get you nothing except more cuss words aimed at you. However, if it is someone you are friendly with, you could say, "I am really offended when you use words like that. Would you mind refraining from using that kind of language in my presence?" If that does not work, you can walk away or limit your time with the individual.
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# John 2011-06-10 13:26
I, for one, do not like to be addressed as a "guy" when I am a patron in a restaurant.
I do not like to have the server interrupt a conversation to ask "are you still working on it?"
I am appalled when the server removes the plates of the other diners while I am still eating my meal, stating, "I'll get these out of the way for you."
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# Sheryl Trower 2011-06-10 14:53
John, you are correct in being annoyed by this. A server should wait until all diners are obviously finished with their meal. Proper silverware placement when finished is a signal to the waiter whether or not you are still eating.
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# Gregg 2011-06-10 13:28
Your boss is giving a presentation. The client asks a question. Your boss begins to respond and you perceive that he did not understand the question. What do you do?
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# Sheryl Trower 2011-06-10 15:27
Gregg, this is a tricky one because one should never interrupt when someone else is speaking, especially your boss. However, if there is a time for questions, that would be the time to clarify the question from the client. Many times the situation will work itself out without a third party when the client realizes the question was misconstrued.
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# Jennifer 2011-06-10 13:29
My question is this: A friend holds his fork like a two-year-old, overhanded and kind of in a fist, essentially giving the impression of shoveling the food in. Is this still considered inappropriate, and how may I gently suggest a more accepted, polite way of holding the fork?
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# Sheryl Trower 2011-06-10 14:57
Jennifer, yes this is inappropriate handling of the fork. The fork should not be held like a shovel but more like a pencil. Pointing out bad table manners can get you in hot water. I would make a point of showcasing your table manners and hopefully through your behavior your friend will catch on.
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# Caleb 2011-06-10 13:30
When I listen to another person, I often say “cool” to show that I am on the same page. I am no longer in college and this now seems out of place. How should I show the person I am talking to that I hear and understand them?
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# Sheryl Trower 2011-06-10 15:17
Caleb, besides smiling, eye contact and nodding your head, you could say something like, "that is really interesting" or "I totally agree or understand."
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# Lindsey 2011-06-10 13:31
Is there any dress etiquette for a college classroom?
How-much-skin-is-too-much-skin is a frequent subject of debate of course, but what about pajamas? I graduated about two years ago.
During my entire time at school, there seemed to be at least one of these offenders in almost every one of my classes, yet professors, other students, and even special speakers never seemed to notice.
Doesn't it give the impression that the class is unimportant, and the least the student could do was show up for class on time (if that)?
What happened to dress as reflection of respect for others (let alone oneself?!)
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# Sheryl Trower 2011-06-10 15:00
Lindsey, I could not agree with you more, however there does not seem to be much of any dress codes in colleges today unless you are a student at The Citadel or something similar. As the mother of two college graduates and one still in college, I am afraid that the pajama bottoms are here to stay.
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# T S SMITH 2011-06-10 21:05
I have experience in global cultures which have very different standards of etiquette. E.g. I have seen elders complain when rebellious teenagers tuck in their shirt tails, have been in cultures where "eye contact" is offensive and where handshakes are a social taboo. Indeed I have witnessed diners politely slurping noodles. In our increasingly multicultural world, should I respect the traditions of people who have immigrated to the USA or should I demand they meet local standards ? My answer is that the polite thing to do is to respect their various etiquettes rather than be parochial.
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# Sheryl Trower 2011-06-14 14:47
TS, my response would be, "When in Rome, do as The Romans."
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# T S SMITH 2011-06-14 15:25
And when the Romans move into your neighborhood ?
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# Sheryl Trower 2011-06-15 17:49
Welcome them and embrace them warmly!
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# T S SMITH 2011-06-15 20:41
Nice !
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# Deb Johnson 2011-06-25 11:46
We received an "emailed Thank You" just now. We attended an afternoon wedding shower for couples and gave a wedding gift. It began as an Evite and now this email.
I am used to receiving well written out and mailed thank you notes from other young couples for their gifts. In my opinion, the art of writing out thank you notes would benefit our culture and are so much more appreciated by our age group. I make every effort to write people notes and love receiving mail like that.
Recently, a job well done note was received and it gave me such "Joy" to read it.
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# Sheryl Trower 2011-06-27 16:53
Deb, I personally agree with you on the hand written thank you notes. I believe it shows that you took the time to get out your note cards, write a thoughtful note and mail it to the recipient. However, as technology evolves, so does etiquette and I suspect we will only see more and more e-mail thank you letters.
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