Common App problems frustrate students and colleges

Written by Ben Allen, General Assignment Reporter | Nov 5, 2013 4:00 AM

(Lewisburg) -- Just as the health care dot gov website has frustrated millions of Americans shopping for health insurance, a new site for the Common App has caused much hair pulling among students applying for college.

Some have had trouble logging in, others don't know if their completed applications make it all the way to their schools.

Bucknell University is one of the area schools that accepts the Common App, and Dean of Admissions Robert Springall says they're doing all they can to help.

"We had been prepared that with any large system change, no matter how well you prepare there are unexpected consequences. We knew we had to be on guard for transitions such as the one that's unfortunately in front of us."

He says the university anticipated the issues before they occurred, and assigned additional staff to work with students.

"We are very comfortable with where we are right now. In an ideal world, this situation would have probably been resolved a month or two ago."

Springall said Bucknell will work with students who have problems with the application, but isn't planning on changes to its November 15th early application deadline.

Springall adds they talk regularly with those at Common App, and are working with students who are having technical problems.

Other schools like Dickinson, Franklin and Marshall, and Susquehanna also say they won't penalize students for late applications because of the technical problems.

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