(Harrisburg) -- A new mediation program in Pennsylvania is designed to make the process of handling employment discrimination complaints more efficient. Pennsylvania Human Relations Commission spokeswoman Shannon Powers says neutral mediators can help avoid lengthy -- and costly -- investigations.
"It will help to lighten the cases loads of our investigators... without compromising anybody's rights," Powers says. "We don't want to compromise anybody's rights -- but we want them to get relief faster, get back to work, get their issues resolved." She adds the main objective is to correct any discrimination issues that exist.
Both parties must agree to enter the mediation program. If a mutually acceptable settlement is not reached within 10 days, the case will revert back to a traditional Human Relations Commission investigation.
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