Career Advice - A Community Blog

Erik Larson writes about the job market, resume improvement, and career advice

How to choose the right internet service

Written by Erik Larson, Community Blogger | Aug 22, 2017 1:04 AM

Choosing the right internet service can be a challenging task, especially if you don't know where to start. There are many factors involved in the process, such as determining local availability, finding the right speed, and choosing between numerous providers. This article will outline some key aspects to consider when deciding on an internet service.

Determine What Speed You Require

Before you determine what speed you need, you must first understand what internet speed means. Internet speed, also known as bandwidth, is the rate at which you can download a file from the web to your device. The more intense your online activity is, the more bandwidth you will need for your home or office. Activities that involve online gaming, video conferencing, and general web surfing will require a speed ranging between 2 and 4 Mbps. If you engage in high-definition video streaming and downloading large files, you may need a higher internet speed. This could range from 25 to 300 Mbps.

Consider Internet Options in Your Neighborhood

Once you have identified the speed that will serve you best, check which internet service providers are offered your area. In urban areas, you will likely find a wide variety of internet service via fiber optic cables, phone companies, or satellite providers. Your choice might be limited to a satellite broadband provider if you live in a rural area.

Determine What Add-Ons the Company Offers

Several providers offer different combinations of television, Internet, and phone services that come with every package you purchase. Others will try to sell you additional packages like firewalls and antivirus software; weigh all of your options before you sign up for any deal. Most companies sell and lock in their customers with additional, yet useless, services.

Evaluate the Customer Service

Most internet service companies have a bad reputation when it comes to customer service. Carefully evaluate the customer service of the company you're considering, and make sure there aren't a flood of negative reviews. Ensure the company has a team of qualified assistants who can address your problems and answer your questions adequately. Also, make sure they have an emergency response team that operates 24/7. In case you are unsure about the quality of customer service a company has, you can check out reviews from websites like Consumer Reports and JD Power.

Consider Price Per Mbps

The amount a company charges for Mbps should incorporate all additional monthly charges, including equipment rental. A good approach when calculating the price is to jot down what the service is advertising for the total cost and that of their speed and divide it by the cost of the speed.

Terms of Services

Before you agree on a deal with an internet service provider, make sure you understand what (if any) limitations of the service they have. There could be a limitation on data, such as capping the amount of data you can use each month or restricting the type of activities you can do with your internet.

There are several things you must consider when choosing an internet service provider. Remember, this is an important decision that will determine your online success in your home or office; make sure you conduct comprehensive research before you make a final decision.

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